Fabulous, stunning hotel grounds and the friendlist staff. 10/10 Stay

Nous avons été très bien accueillis. L'endroit est très jolie. Petit-déjeuner copieux.

庭院套房氛围很足，环境位置绝佳，在古城中心，闹中取静！

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We arrived in early May disappointed that the pool was not open . No irons are available Cups are really small if you want an English tea

Everything was very clean, except the pool… most staff helped with a happy attitude but several were very rude and very unfriendly. Food was 4/10

We went for 9 nights “fly and flop”. Be prepared for mosquitoes in the evening. We used repellent every night and mossie net over bed. Well-made cocktails - maybe a bit sweet? Huge variety, they’ll make what you want. Not top brands of spirits - but you don’t really notice in a cocktail. Wine is acceptable chardonnay (oaked) or sauvignon blanc -S7 from Chile. Also a prosecco and two reds. You can upgrade to wine from a reasonable wine list at standard restaurant prices. Diet coke - from a tap, rather than bottle/can. Lots of ice, so it becomes diluted very quickly. Everything is about upgrades - where you can sit, what pool you use, what you eat, what you drink. - Breakfast - a la carte. Daily cooked “special” e.g. scrambled eggs and smoked salmon, waffles & bacon - Lunch - 3 courses - Dinner - 4 courses (extra to upgrade to steak) - Coffee shop. Hot drinks, smoothies, baked snacks - all included - Mid-afternoon snacks included e.g. paninis, sliders & chips We did not get bored or go hungry! Small pools - only accessible by booking. Min $120 US, not worth it. Sheer Rocks restaurant is on the property but unaffiliated. Worth a visit - but be aware not low cost option. Every room is a cabin - great for privacy Balcony - showers open on to it Pay more for better view, closeness to facilities, in room pool. Nice if you want to be very private, but otherwise not worth paying for. We would go again.

酒店回复：Hello Samantha,Thank you for taking the time to share such a detailed review of your stay with us. Thank you for your honest feedback regarding a few aspects during your tme here.We hope your next visit surpasses this one!

Heel fijn is de garage. Geen gezoek naar een parkeerplaats. Prettig restaurant, kwalitatief goed. Schone kamer met fijne bedden. Wiesloch als plaats heeft weinig te bieden.

酒店回复：Geachte gast, we zijn verheugd dat u tevreden bent over de locatie en de parkeergelegenheid. Het is fijn om te horen dat onze bedden comfortabel zijn en bijdragen aan een goede nachtrust.We hopen u snel weer te mogen verwelkomen.Met vriendelijke groeten, WieslochNicole KowakskiReceptiemanager

Fabulous river view room. Huge bathroom. Nothing was too much trouble for the staff. Excellent breakfast with hot and cold choices. Extensive grounds and pool. 30 minutes from Bordeaux airport and the vineyards 10 minutes from the park and ride tram stop into Bordeaux. Has several electric car charging points. Highly recommended.

Todo muy bien, EXCEPTO que a las 9 de la ma?ana te tocan y entran a tu cuarto a “hacer revisión “ ya los hemos quejado y cada vez que vamos pasa lo mismo.

Convenient location with great amenities including an awesome outdoor area