入住都会提前问询行程 安排房间 体现了酒店人对客人的服务用心程度，房间内衞生乾净，环境明亮，床品舒适。楼下就是地铁站周边交通便利，出入很省心。整体品质卓越，商务休闲两相宜~

酒店回复：尊敬的宾客，非常感谢您对深圳深铁皇冠假日酒店的认可与赞美，酒店地处高新科技园区，地理位置优越，配套全新完善的服务设施，为您打造舒适雅致的到店体验。客房、餐厅及健身中心等均配备全景落地窗，可让您饱览城区内自然美景，享受休闲时光，领略城市迷人风光。您的认可是我们前进的动力，诚挚期待与您再次相遇，酒店全体员工竭诚为您服务，祝您生活愉快！一深圳深铁皇冠假日酒店

房间宽敞，整体比较乾净，酒店服务特别好，早餐米线好评。还有免费的接送服务。玉龙雪山也好看。

酒店回复：亲爱的客人：您好！感谢您选择入住丽江古城都泊林·浮光集Holiday Villa轻奢度假民宿（大水车店）超开心我们成为您旅途中的温暖驿站～古城繁华与黑龙潭静谧 “一街之隔” 的绝妙位置，让您既能沉醉于古城夜色，又能邂逅日照金山的震撼美景！纳西庭院风情碰撞高端设施，纯手工实木家俱搭配柔软舒适床垫，还有阳台套房、亲子主题房等多样房型，只为给您舒适惬意的休憩空间。从云南特色早餐、香薰蜡烛制作等趣味手工体验，到 1 小时专业陪游、贴心夜床服务，再到戴森吹风机、智能马桶等齐全设施，每个细节都藏着我们的用心。期待下次还能与您相遇，为您解锁更多丽江的美好！?

Beautiful Mountain View room, convenient to the shuttle bus station and boat pier, many restaurants nearby, hotel owner is very helpful, cleaning room and comfortable beds.

酒店回复：尊敬的客人，看到您对六兼的五星好评，我们满心欢喜，管家团队每日都用心遵循清洁流程，从温馨床铺的整理到整洁衞浴，每一处细节都不敢马虎，只为给您安心的居住体验，感谢您的认可。 我们店正对青龙山，步行十分钟即可游玩，很方便，并且店内的披萨、意麪、咖啡也是一绝喔，嘻嘻！期待下次您能品嚐到，愿您旅途常伴美好！

Great place to stay if visiting Stanley

酒店回复：Hi Trevor, we are so please you enjoyed your stay with us and visiting our special little town of Stanley.Travel safe and we hope to have you stay with us again when next you visit Stanley.

very well maintained hotel , Food was awesome . would like to stay again .Hospitality is also good . feel like luxury

酒店回复：Dear Manmohan, Thank you for sharing your wonderful experience! It's great to hear that you found the hotel well maintained and enjoyed the food and hospitality. We're thrilled that you felt a sense of luxury during your stay and would love to welcome you back in the future.

We came as a foursome for Mother's Day to the restaurant. The ambience was lovely, as were the staff. The starters were delicious and the main course fish meal was fine, but our dessert, three chocolate cakes with melted chocolate, and one Sorbet were forgotten. When they finally arrived, one of the chocolate desserts was broken apart in many pieces and looked like it had been dropped, in comparison to the other two which were fine. There was no apology for it when it was served, it also seemed to be not quite baked through. Unfortunately we didn't think of taking photos of it. In addition we were rather surprised to be charged € 5.50 for 1 litre of tap water (Leitungswasser).

酒店总体为止还算不错，周边餐饮也方便，酒店每半小时整点都有机场接驳巴士来回杜勒斯机场，很方便，开车的朋友可以省机场停车费。我订的是大床房，有二个桌子，如果二人出行办公很宽敞，淋浴等衞生设备常规化，没什么特别； 进入房间就有香氛味道很舒服；总体乾净整洁；没有牙刷牙膏需要自备。 酒店大堂提供酒水咖啡等服务，停车也算方便，围着酒店一圈都有停车位，由于昨天入住碰到一对印度新人结婚，现场五六百人，车位紧张，正常营业时间停车位足够。

Douro Valley does not have restaurants unlike a city or town center so meals have to be at the hotel especially if you arrive late in the evening. The restaurant at this hotel only had 12 tables of 2 pax each. They had to add an extra chair for my party of 3. When we arrived at 8:30pm, we were told that the restaurant is full and could not accommodate us. Another restaurant 10 minutes away is closed on Tuesdays so we had no dinner. The restaurant is very inflexible and did not agree to our suggestions of dining at the bar or seating area outside the restaurant. They could do room service but they wanted to charge us €80 for that service. After much negotiation, they told us they could give us a table at 9:30pm. We finally had dinner at 10pm.? We also realised that they only open half of the restaurant area for dinner. ?The other half is set up for breakfast. At no point did the restaurant offer to let us sit at the breakfast area. It rained that evening and we were cold and hungry. The staff at this hotel are very inflexible with no empathy for their customers. Do eat before arriving at the hotel. Food is also expensive at the hotel. A bottle of water is €5.90 and bread charged at €3 per pax.

Great Hotel

Achei tudo excelente ! Principalmente o jeito humano de tratar os hóspedes. Ja havia ficado várias vezes nesse Hotel a trabalho, desta vez fui a Lazer. Pretendo voltar, considero toda a experiência surpreendente a um pre?o justo

酒店回复：Estimado hóspede, agradecemos sinceramente por compartilhar sua experiência t?o positiva. é gratificante saber que, tanto em suas estadias a trabalho quanto em lazer, o atendimento humano e acolhedor de nossa equipe tenha sido um destaque para você. Trabalhamos constantemente para oferecer um servi?o de qualidade e ficamos felizes em saber que conseguimos surpreendê-lo com uma experiência justa e satisfatória. Será um prazer recebê-lo novamente em sua próxima visita. Até breve!