房间乾净整洁很宽敞，酒店服务人员们的态度也很好，有什么问题都能及时解决，酒店地段也很方便，离三里屯国贸都近。

酒店回复：尊敬的宾客，看到您满意的评价，是我们最大的动力，愿美好的住宿体验能为您的行程增添舒心，欢迎常来！

Lugar tranquilo porém existe pontos no que diz respeito ao tratamento da equipe com o hóspede a ser melhorado.

Frühstück war gut,es war für jeden was dabei! Unterkunft sauber,aber auch teilweise verbesserungswürdig!

Nice, tranquil boutique hotel in walking distance to sites & businesses in historic city center. On-site, upscale restaurant, with breakfast available, as well as lunch & dinner, and full bar. Staff very helpful reserving taxis & assisting guests. No real parlor or sitting area, however, for travelers who like a place in which to relax outside of their room.

住着还比较方便

My experience at Karma Chalets was extremely disappointing and emotionally exhausting. I had checked in with my mother for a peaceful stay, but within a few hours her blood pressure suddenly shot up and her health deteriorated. Despite the property mentioning “doctor on call,” I was informed that no doctor was available during a medical emergency. Due to the seriousness of the situation, I had no option but to do an early check-out and rush back for medical attention. What made the experience worse was the complete lack of empathy and customer support afterward. Despite the genuine medical emergency and unused stay duration, no refund or consideration was provided. I have also sent multiple emails to the General Manager, Mr. Prakhar, seeking support and resolution, but unfortunately there has been no response till date. For a hospitality brand, ignoring guests after such a distressing incident reflects very poor customer care and professionalism. While a few staff members tried to help at that moment, the overall management response and post-stay handling have been extremely disappointing. I would strongly urge the management to improve emergency preparedness, guest support, and responsiveness towards genuine concerns

Spacious room, and convenience

Frühstück war ausreichend.

This was a lovely experience. Despite being right in the middle of an active neighborhood, our room was very quiet. The included breakfast is lovely. We found the staff to be friendly and attentive. There is gated off street parking, and it's fifteen minutes or less by car to the airport. It felt like a lovely, family run business, and was spotlessly clean. The price for our stay was incredibly reasonable as well.

We stayed recently and were dismayed to find that as the hotel had been unable to receive payment through a booking agency, we had to pay again. The manager, and Carol - on duty - couldn't have been more sympathetic and considerate. We assumed we had been scammed. We are very grateful for their help. The hotel is lovely and we can only complement the team for their efforts. Thank you. 5 stars from us.