Very clean! The free breakfast is great with lots of choices - hot and cold. The pool area has lots of chairs, we just didn’t have the time to use it. We didn’t eat at the restaurant but did ask for a couple glasses of wine to take to our room which was no problem. Very easy walk to old town and lots if restaurants. Nice place! Enjoyable stay for us.

The room was clean. The bed very comfortable. Lovely view. A second comfortable chair would have been good. The staff were excellent. Very friendly and helpful. Breakfast was fine. Cosy bar.

酒店回复：Dear Guest,Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you found the room clean, the bed comfortable, and enjoyed the lovely view. Your kind words about our excellent and friendly staff are truly appreciated. We have noted your feedback regarding the need for a second comfortable chair in the room. It's great to know you found the breakfast fine and enjoyed the cosy bar atmosphere. We look forward to welcoming you back to Groes Inn, Conwy soon!Kind regards,Rob WilliamsGeneral Manager

The rooms are a little outdated. What they did over in our bathroom, ie the tile shower, there was still grout smeared on the floors and this isn’t recent. Parking expensive and not included in your hotel fees. Restaurants including the market place store very expensive. The views are incredible, the staff very friendly and there’s a lot of history in this old hotel. Worth at least one visit

Nice hotel to stay with family and there are a lot of nice place to go in the hotel such as swimming pool, bird park, animal show, dine with giraffe and so on! All people in kind and always helping. Breakfast with animal view and it is one of a kind experience.

Semoga lebih baik lagi

Beautiful location and great service!

This is my third visit and I continue to be impressed by the staff, who were always helpful, professional and friendly. The room was serviced every day. Very good value for money.

We stayed 2 separate nights, a Sunday and a Wednesday. On Sunday, the staff was very friendly and helpful. Checking out on Monday morning was different. I asked to speak to a manager and was told no one was available. On Sunday, 1 restaurant was closed. On Wednesday, 3 restaurants were "temporarily" closed and 1 was closed for a special event. Our choices were then Claim Jumper, Saltgrass or Cadillac. None of which we were thrilled about. Having been in the pool service industry for 25 years, I could tell the pool chemistry was off just by the quality of the water view. I understand such large volume is hard to maintain, but for the price of the room, I would expect better. I did not use the pool for that reason.

ABSOLUTELY OUTSTANDING..Very clean and cosy..The staff were very friendly..close to everything and the room has everything you need..HIGHLY RECOMMENDED AAA+

Walking distance to airport which most suitable for those midnight plane. The hotel also have restaurant, so dinner can just eat at there no need to walk out. Strongly recommended.

酒店回复：Dear Elenalow,Thank you for your outstanding review and strong recommendation!We’re delighted to hear that our convenient walking distance to the airport made your late-night travel easier and more comfortable. It’s also wonderful to know you enjoyed the convenience of dining at our restaurant during your stay.Your kind feedback means a lot to our team, and we truly appreciate you taking the time to share your experience.We look forward to welcoming you back to Novotel Christchurch Airport again soon!Warm regards,Novotel Christchurch Airport Team