Verschrikkelijk verouderd! Lekkende kranen, vuile tapijten, vieze relaxbaden, te zachte bedden…en dan verwacht je na de reviews gelezen te hebben een verassend ontbijt…vergeet het maar! Kortom; zeer veel achterstallig onderhoud en het ontbijt ver beneden de maat.

This was not an easy place to find but is in a lovely rural setting. The room was nice room and very stylish but not very practical : the bedside lamps set below bed height bizarrely !! We chose to stay here specifically because of its Michelin rated restaurant and wrote asking for a table as we had driven many hundreds of miles that day. They never replied and we forgot to check. As a result we found the restaurant closed. Instead, we had to go out again, which we really had not wanted to do after such a long drive earlier. Neither do they do a proper breakfast buffet on Mondays. We were offered a very unappetizing room service tray instead. We won't be rushing back here.

I would definitely come back to this hotel again. But I have to say, this hotel is more suited to people who appreciate historic and retro-style properties, as it is over 100 years old and some facilities are dated. However, that is also part of the hotel’s historic style. The room was very spacious, almost 40 sqm, with a large balcony where you can relax and enjoy the view. The retro-style decor was lovely, and the king-size bed was soft and comfortable — I had a great sleep. The welcome drinks and snacks were a nice touch and made the stay feel very warm and homely. One thing to note is that the app states this is a 24/7 hotel，however the reception actually closes at 5 PM, so make sure to plan ahead and arrange a late check-in if needed. Also, we searched everywhere — the wardrobe, drawers, and bathroom — but could not find a hairdryer. I’m not sure whether the hotel does not provide one, or if it was simply missing from our room.

I really enjoyed my stay here! The hotel is situated in a peaceful corner, with old trees growing in the courtyard and flowers everywhere. The atmosphere is infused with the scent of nature, and you immediately feel relaxed. The rooms are clean, the comfortable bedding is excellent, and the attractions and landmarks are close by and easily accessible. It’s incredibly convenient. The breakfast was ok but I would recommend going a bit earlier in the morning, as the selection was slightly smaller later on. There was some renovation work taking place on the hotel grounds during my stay, but it did not significantly affect my overall experience. Overall, it was a wonderful stay!

酒店回复：“风柔日暖，美景如画”，谢谢您众多酒店中选择意舍，您的认可是对我们最大的鼓励，春日里您可以驻足在小院里，享受温暖的光，轻柔的风，期待您再次选择意舍酒店，愿您在热爱的生活里闪闪发光！

Had a horrible experiences. I was giving them the benefit of the doubt. At the end of the stay it was definitely cemented as a horrible experience. I arrived Around 9 P.M Was told that the water is going to be shut off from 9 to midnight. Around 1 am in the morning, went down to the receptionist asked when the water will be back on. Since they said it should be back on at midnight. The water did not turn on until 1:45 am. I was finally able to take a shower at 2 A.M. The water smelled horrible like PVC glue. You can tell that they never purged out the system. Fortunately I was woken up early due to construction. Brushing my teeth was groas. the water had a strong smell and taste to it. Tryed to get some breakfast. After sitting down for over 10 minutes no one came to even get my order or serve me a cup of coffee. I decided to go to the receptionist desk and ask them to bring My breakfast to the room. I received my breakfast with no coffee. They were aware of their mistake and stated they will return with at least a orange juice. They never came back with any orange juice or coffee. When leaving, the receptionist stated to wait five minutes while they had an employee checked the room. Here we go, 37 minutes later. I asked The receptionist If everything is okay in the room. The receptionist stated who are you, how can I help you. I replied I just handed you the key for the room and you said you were going to check it and let me know in five minutes. Now it's been over 30 minute

Great location, friendly and professional team, and attractive room - with some environmentally sensitive products too, which was good to see.

设施齐全，西楼前台服务特别好，早餐丰盛，下次还会过来，推荐??????

酒店回复：【免费自助早餐】感恩您的满分好评与真诚推荐！西楼服务团队会继续保持初心，用心做好每一处细节。我们已备好贴心服务，静候您的再次光临！

Fabulous building and very comfortable with great breakfast and great host.

Rooms were very clean. Most staff members were very nice, there were just a couple of staff members that were a little rude. Overall it was a great stay. Restaurant needs to improve their menu. They were out of more than half of their menu items.

The only place to stay in Sarlat. True luxury and delightful breakfast and staff.

酒店回复：Thank you so much Mrs Askwith. My team and I very apreciate your comment about our villa. Thanks a lot for coming,Regards