I stayed at this hotel for one week with a friend. I booked with TUI about a month before, costing around ￡800 each. CHECK IN - the hotel is about 5 minutes drive from the airport. We went on the TUi transfer bus, but I think I’d just get a taxi if I came again. The hotel check in took 45 minutes. Long queues and it was hot in reception! Some people had checked in online, but still had to queue. ROOM - we were given a very small, dark room with no sofa area and next to the main pathway. So everyone walking past would be able to see in to the room. It seemed very noisy and we asked to change. We were given a room at the furthest block away from reception, overlooking empty land and we could see the beach. It had a sofa area and a nice balcony. It was very clean, bed comfortable and there were loads of tv channels in English and other languages. (Not that I watched tv) The bathroom is literally open plan with the room, no door or anything. It has two sinks, a toilet with a door on and a shower, where you just step out into the main room. There’s also tea/coffee, a fridge with soft drinks and spirits on the wall. Drinks get renewed every 2nd day. 3 bottles of water are given every other day, not really enough. Room towels are tiny! The cleaners did a good job, but were so noisy chatting away and pushing trolleys at 8am! We had to ask for another pillow each, as there was only one flat pillow. Our air con didn’t work for two days, despite asking several times for maintenance. It was finally fixed, but wasn’t that effective. There are also no lifts in this hotel & it had 3 floors. One day we got back from the beach to find we had no towels. We ordered on the app and we had to sit for 1 1/2hours all sandy until they arrived and that was after we called reception as well. LOCATION- the location is perfect, close to the airport, on a gorgeous beach with turquoise water. It’s peaceful & very relaxing. Not much to see in Boa Vista, but we knew this. The grounds of this hotel and the building itself are beautiful, like a palace. Definitely looks 5 star and very clean. POOLS - there are 2 big pools 110cm deep. Then two pools with swim up bars and seating in them. There is also a small pool where the staff did activities. The pool areas were lovely and the sunbeds nice. It was definitely 5 star in those areas. The pools were perfect temperature and not too busy. Pool towels are available from two little towels huts, they are big and you can get clean ones every day. Always able to get sunbeds, but not always umbrellas. Does have areas with shaded sun canopies. ENTERTAINMENT- the staff did a great job entertaining people day and night. Yoga, Zumba, sports, dancing, games etc. There was also an art centre and a spa which were chargeable. There was also a gym. The evening entertainment was in a huge stage area, with plenty of seating. It was all sorts of shows with music etc. There was also the reception bar area, which was beautiful and very chill

Just stayed a night it was comfortable for the night

Rooms are dated, horrible lighting, some things didn’t work - like exhaust fan in bathroom.

Excellent séjour, une super équipe, petit déjeuner et restaurant succulents, et vue sur le lac très appréciable !

Sud-est di Creta, a pochi chilometri da Ierapetra. Affacciato su una bellissima baia, si trova questo boutique hotel raffinato e molto curato nei dettagli. Stanze ampie con pulizia eccellente, bella piscina panoramica e discesa a mare privata. Colazione e cena a buffet con un’ eccellente qualità del cibo (oltre alla varietà). Molto bella anche la terrazza vista mare dove viene servita la cena. Ideale per relax e per scoprire la parte est dell’isola. Menzione particolare per tutto lo staff, gentile e sempre disponibile.

We stayed in a Club Room on the second floor of the hotel on a Friday evening. The room was large and clean, with a coffee machine, pods, tea and coffee to use. The room also came with an iron, ironing board and a hairdryer. The TV had Sky Sports, which was great for a Friday evening. However, the room was not as “plush” as we thought that it would be - it was quite basic for an upgraded “Club” room. The gym and pool are that of a 5* hotel, which we had free access to. The car park is free for guests from 5pm on a Friday evening until 3pm on a Sunday, with plenty of spaces available. The hotel is situated just off a busy main road, but you do not hear the traffic at all and is around a 15 minute drive to the centre of the city.

Shower didnt work at all and the sink was blocked and filled with water when we arrived

Bring your own pillow bc these ones are quite lumpy Everything else was great

The services from the front desk was superb and responsive. They genuinely serve with a warm smile and we felt welcome always. They even extended a late check-out for us to one o’clock even though the hotel was highly booked and liaised with the Executive Lounge for us to rest and relax until 2.30pm. A big shout out to Miss Sissi from the Executive Lounge who made sure we were comfortable and provided light refreshment for our enjoyment. We felt good and honoured. The room condition is new and in immaculate condition. The Erhai lake facing view from the full ceiling to floor window is trully scenic giving a sense of peace and calm especially during sunset and early morning dawn. This itself already worth all the money! Amenities provided are top notch with auto controlled curtain, master switch for lightings, smart toilet and most importantly, a very comfortable bed and pillows. Glad we have chosen Pullman Dali over other highly rated guesthouses because of its high service quality standard and amenities which are unlikely from guesthouses. Strongly recommend Pullman Dali and will stay here again!

酒店回复：Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Bar was great. Restaurant food very good. Room had a light out, leaky shower and sticky floors.