Every staff is good but room was not good.

The rooms / bathroom need a real boost. Its old..beds are far to small for " normall size" people. There is a seperate cold and hot water in the sink.???? The outside does not tell how the inside of the rooms are. You can here the people in the room next to you.

Clean, simple, with fantastic breakfast, very accommodating hostess and excellent dinner recommendations!

酒店回复：Thank you Virginia. Enjoy the rest of your holiday. Regards Patricia.

The room was good. The breakfast was very good. We didn’t eat dinner as we preferred to go out to somewhere smaller. The pool was excellent but didn’t use the sauna because it was expensive, I don’t need to spend 3 hours in a sauna. There’s been plenty of hotels were they have been included or cheaper.

The location and attached restaurant were the only perks. Over priced for what we got. We arrived 29min before valet was closed, long drive, and they were nowhere to be found along with front desk telling us to park on the street and get up early to move the truck. Our room was near the laundry room and staff start laundry early with loud machines. You would figure that wouldve been designed to be on a lower floor? I dunno about others, but usually people go on vacation to get away from being forced awake. We asked for our diesel truck to NOT be valet into the garage as it cleared by 1"... they moved it anyways. Also asked the for the shower floor to be cleaned while we were out since there was pink soap scum on it. It never got cleaned. Refunding us $57 off our stay was not worth ever going back. Free cheap candy bar and over crowded Managers reception not great perks.

The room was very clean and staff was friendly.

Arrival was pain free, directions given were spot on. Pet friendly with a pretty lake to walk around to actually stretch the dog's legs. Staff were very welcoming. The apartment faced over fields, with birdlife aplenty. The bed was one of the most comfortable we have slept in for a long time. The shower is larger than expected and works very well, hot water in abundance. The best thing for me is the peace and quiet due to the location. There was a hob, kettle, toaster and a microwave that we didn't use, but would make a multi-day stay more convenient. Can recommend as a place to stay.

The breakfast was lovely and the restaurant is beautiful. Was surprised it was so large. And I highly recommend dinner. Also the staff is so helpful, it made my stay worry free

Hier lebt die erzgebirgische Herzlichkeit! Wenn man die leckere Küche kennenlernen m?chte... Terminreservierung unbedingt erforderlich , genauso wichtig wie einen gesunden Appetit.

The moment we were shown our room, I opened the window, listened to the cascades of the waterfall, and took a seat on the windowsill to take it all in. Sheen Falls Lodge has a way of making you feel like you've stepped into another world entirely. From the deer that greeted us on the front lawn as we arrived, to the staff who made you feel at home — this place is something special. The ma?tre d' Matteus made us feel genuinely looked after at every meal, and the massage therapist Annalysa in the spa gave me one of the best massages I've ever had — I actually fell asleep, which I think says everything. All the staff were equally warm and hospitable throughout. The room was spacious, the shower pressure was genuinely to die for, and the waterfall view never got old. My birthday dinner at The Falls Restaurant was delicious — I could have eaten ten bowls of the cheese ravioli in onion broth. And then there's Guinness the cat, who I'm fairly sure is the true owner of the estate, wandering around making sure everyone is enjoying themselves like any great host. From reading in the library with a live pianist playing in the background, to playing board games in the drawing room, to sitting in front of a fire with a hot chocolate and Baileys — pure decadence. I felt like I was living the life of Gatsby. As we drove away a rabbit appeared to see us off. I can't wait to go back.