Worst hotel I booked during my Europe holiday. This may have once been a nice hotel but the hotel feels like it's long overdue for a renovation. Rooms are tired and well worn. Plus some of the rudest and non-communicative staff I've ever met. Trying to contact anyone, if you need anything, is impossible. They just flat out don't reply. A few times I tried calling them and no one answers the phone. It feels as if no one is in charge here and there's serious mismanagement. If you're coming to Andorra, there's plenty of other hotels in the area... where you actually get a modern room and kind staff.

The mountain hotel is located in beautiful setting with an adjacent forest and a hot spring accessible from the premises. Views are marvellous, house cooking is excellent, serving traditional kaiseki of local food. The staff is very welcoming (including a cute robot) and ready to help. Since the hotel is not easily accessible by public transport, they provide a hotel shuttle car. My stay there was a unique, marvellous experience.

2 günlük kald?k güzeldi tavsiye ederim

酒店设施有点老了，小孩子最喜欢的是游泳；早餐人是真的多，找不到位置坐啊

酒店回复：尊敬的客人：首先感谢您告知我们在您入住期间所遇到的问题，非常遗憾未能达到您的期望，请允许我们向您表达诚挚的歉意。我们希望在不久的将来为您奉上更好的服务。

We are local and was looking for someone that did a nice breakfast with vegan options, never knew you could walk ins at Premier Inn until I saw the previous review pop up. So along we went. Not only was the food delicious but they had both vegan sausages and bacon!!! The food was hot, tasty and plenty of choice. Absolute bargain too! We will be back again for brekkie.

We wanted to stay two nights in Moe, we were concerned about the level of accommodation that was available, as we had a bad experience last time. All of the properties are self rated and so not answerable to any hotel group, this is very obvious. We booked a deluxe pool view room,and a couple of days before phoned to confirm that this was in fact the best room. Spoke to Raj and she assured me that this was a good room and in fact her favourite room Room 20. The furnishings in this room were far superior to the motel we stayed at last time, the bathroom in parts was newly renovated, but just not finished, paint work not finished, and while an attempt had been made to clean the bathroom, the rim around the shower was full of dirt and the floor of the bathroom was not clean , behind the door and along that wall the tiles were filthy, - not cleaned for a long time. The bed was okay and bedding was clean, windows furnishings were fairly new. There was a microwave, kettle, good size fridge, and plates, cups and bowls for 2 people. Parking was outside the room, we did not use any other amenities. Our deluxe pool view room looked out on a very ordinary looking pool area and overgrown gardens (mostly weeds). So bit of a joke really. There is no onsite manager, reception was closed before 8.p.m.and not open until after checkout at 10.a.m. The gardens around this motel are lovely but in need of a lot of work. In conclusion better than the last place we stayed, but won't stay there again

Camera e bagno decenti per trascorrere una notte

Struttura posizionata in un luogo stupendo, molto curata e pulita, cordialità e professionalità da parte del personale. Camere accoglienti e arredate con gusto. Colazione eccellente, prodotti di qualità e grandissima varietà. Consigliato

The hotel had a strange smell and bad ventilation, it was impossible the cancel one night so we just left. Only good thing was the breafast otherwise we would not recomend to stay here.

酒店回复：Dear Mr. Hedborg:Thank you for your review. At Hotel Boutique Real Casona de las Amas, we uphold the highest standards of luxury and hospitality.The Room Inspection: Following your departure, our maintenance team thoroughly inspected your room. All ventilation systems worked perfectly, and no unusual odors were found.Our Cleanliness Standards: The immaculate state of our 17th-century palace is fully transparent. Our guests consistently award us an outstanding 9.5 score for cleanliness across all major travel platforms.The ******* Policy: Regarding your cancellation, you explicitly selected a restricted, low-cost promotional rate through *******. As clearly stated in Expedia's terms during your booking, this rate is strictly non-refundable and non-modifiable. Our staff simply applied the official policy determined by your chosen booking agency.We are glad you enjoyed our premium breakfast, and we stand firmly behind the pristine quality that defines our boutique hotel.Best regards,The ManagementHotel Boutique Real Casona de las Amas

Diese Unterkunft ist gut gelegen für mich, der einen Schlafplatz auf dem Jakobsweg sucht. Das Personal ist freundlich und das Essen ist sehr lecker. Die Küche ist mexikanisch und mir hat es gut geschmeckt. Am Morgen ab 8:00 gibt es gutes Frühstück. Nur die Zimmer sind etwas klein.