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Lovely breakfast buffet, beautiful grounds and ever helpful staff. Will return!
酒店回复：Dear Guest,Thank you for taking the time to share your impressions following your stay with us.We are truly pleased to know that you appreciated the atmosphere of the estate as well as the care and attention provided by our team throughout your visit. It is also wonderful to hear that your mornings at Coquillade Provence were such an enjoyable part of the experience.Your kind words are sincerely appreciated, and we would be delighted to welcome you back again very soon for another peaceful escape in Provence.Warm regards,The Coquillade Provence Team
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选了房有烟味，换了一间勉强入住。
结果衞生间地垫居然是湿的，花洒的支撑杆也不好用。
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My daughter and I traveled to the Element Sedona this past week and had a wonderful time. The pool and all the amenities such as the laundry room were great. Especially Gary, staff at the front desk, was so helpful and provided everything we needed. We had a few contacts on a daily basis with the front staff, and they were always very receptive and helpful. I would love to go there again.
酒店回复：It is fantastic to hear that you and your daughter had such a wonderful visit at Element Sedona! We are so pleased you enjoyed the pool and amenities like the laundry room, and that our front desk team brought such helpfulness to your stay. Gary and the rest of our team members will be thrilled to know they made your experience memorable. It would be our pleasure to welcome you both back on your next trip!
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环境优美 ， 房间乾净衞生，停车方便，离旅游景点近
酒店回复：非常感谢对念家的认可！很高兴为您服务。祝你工作顺利、生活愉快！
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前台女接待员态度不好，出口伤人，令人极度愤慨！作为一名长年环球旅行及国内深度游的旅人，深感极度震惊！本来已提前一周订房三天，只能提前取消转投他县酒店。
酒店回复：非常抱歉给您带来了不愉快的住宿体验，我们会立即采取措施进行改进，确保下次为您提供更加优质的服务。
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其他都挺好的。就是酒店有一些老旧，设施不全，不过价格是真香，不用考虑其他的，酒店附近环境也很好，跑步感觉不错的
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老牌酒店，服务还行，房间老旧了，而且格局不够开阔，房间偏小，
衞生：需要加强，早餐味道不错，客房服务不错，前台服务差强人意！
酒店回复：尊敬的宾客，您好！非常感谢您抽出宝贵时间分享此次入住体验。对于您提到的前台服务体验不佳、房间设施老旧、衞生细节待加强的问题，我们深感抱歉。我们已第一时间将您的反馈同步至前厅部、客房部及质检小组，将立即开展专项覆盘与整改：针对前台服务开展服务礼仪与沟通技巧强化培训；针对客房设施老化问题，我们已纳入升级改造计划，同时将加强衞生巡检力度，确保细节品质。您对早餐口味与客房服务的认可，是我们前进的动力。翠湖宾馆作为拥有70年历史的本土老牌酒店，我们始终珍视每一位宾客的意见，也正以更严苛的标准打磨服务与硬件。期待未来能有机会再次为您服务，以全新的面貌弥补此次遗憾。
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Nimi整体超出预期，房间采光通透衞生做得特别到位，床品柔软好睡。工作人员响应及时周到，公共区域整洁雅致，入住安心舒心，出行落脚首选，五星好评！
酒店回复：尊敬的宾客您好，非常感谢您选择昆明滇池诺富特酒店并分享您的入住体验。看到您对酒店伙伴们的夸赞，我们感到非常的开心，正是因为您的肯定，促使我们在服务的道路上持续进步也走更加长远，我们会将您的认可转达相关伙伴并内部进行分享学习，希望能给更多旅客带来美好回忆；期待与您的再次相遇，祝您生活愉快~
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整体入住体验超出预期，环境安静不吵闹，客房设施智能化，地理位置优越，下次来丽江还住这家。
酒店回复：【免费停车】【小童乐园】【DIY下午茶】尊敬的宾客，您好！感谢您对凯里亚德酒店的信赖 ！更感谢您的不吝夸奖与强烈推荐！真是爱在丽江难以离开，酒店是您在丽江最温暖的家，您也记得有时间常回来看看哟 ！
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Buono hotel, anche per affari, parcheggio privato e ottima colazione.
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