Parfait ! Le service est excellent et l'h?tel magnifique

My wife and I stayed there one night as a stopover on our way to the snowy mountain. We consider it to be a typical country motel with just below 3 star furnishing. It is comfortable enough but we find it difficult to understand that it has no coat hangers in the hanging area and no shower cap provided.

Ringrazio per la gentilezza riervataci

Excellent stay

酒店回复：Dear Valued Guest, Allow me to thank you for choosing Kempinski Al Othman, and for taking the time to give us your feedback.I am glad that you enjoyed your experience with us and look forward to welcoming you back soon. Best regards,Athanassios ManosGeneral Manager

The room and bathroom was smaller than we thought. The bar at the pool wasn’t adequately stocked and kept running out of liquor. But the staff was very friendly and accommodating. The steakhouse ran out of steaks and only had flank steaks and none of the enhancement was available. The Italian restaurant food was great and service. The event staff was great very friendly, spoke to everyone, engaged everyone. Our check-in experience was horrible. It took very long to get our room ready. We were last out of a group to get our room. It took about 2 1/2 hours after our 3 PM check-in time.

酒店回复：Dear Valued Guest,Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our team friendly and accommodating. It’s always rewarding to know when our team helps create positive moments during your stay.However, we sincerely apologize for the inconveniences you experienced, particularly the delay during check-in, and the inconsistencies with pool bar stock and dining availability at the steakhouse. We understand how these issues impacted your overall experience and appreciate you bringing them to our attention. Your feedback has been shared with the relevant teams for review and improvement. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.Warm regards,Ivan TapiaGeneral ManagerRoyalton CHIC Antigua, An Autograph Collection All-Inclusive Resort

Struttura fantastica, nuova, moderna, e soprattutto pulitissima. Camera tripla molto comoda nn mancava proprio nulla, colazione abbondante e tutti prodotti ottima qualità e fatto in casa con cura e amore da Francesca. Un bellissimo giardino a disposizione dei clienti e il parcheggio privato, locali dove pranzare o cenare a pochi metri nel borgo diGrazie. La prima sera Francesca ci ha consigliato in modo ottimo e prenotato il tavolo. Consigliatissimo sia a famiglie che coppie, lì e come essere a casa, in famiglia, l ho soprannominata la nostra casa a Mantova perché se dovessi tornare in zona, sicuramente prenoterei di nuovo lì. Volevo ringraziare Francesca per la sua gentilezza e disponibilità già in fase di prenotazione e durante i lnostrobellissimo soggiorno. Sei un ottima ost, di quelle persone che rimangono nel ?? grazie davvero .

Our stay was perfect, from start to finish. This hotel is in a beautiful vineyard location and is a charming small property. The grounds are spectacular, the pool area is tranquil. The breakfast was delicious on a peaceful patio. We also had dinner in the restaurant, AMAZING. I will crave the duck ravioli for years!! Thanks for such a great start to our vacation.

酒店回复：Dear Deana,Thank you for your beautiful review and we are pleased that you enjoyed our facility, our Staff and the services we offer. We hope to welcome you again as soon as possible,Sincerely, The Staff of Magari Estates

Great hotel with beautiful rooms, excellent views and fantastic service.

Stay was very good. Food was also ok coz rush was very high hence staff couldn't entertain otherwise overall stay was very good. Komal and harpreet was very cordial during check out process and made the process very smooth and made experience unforgettable.

Good hotel, very comfortable it is located at the center of Palembang city

酒店回复：Terima kasih atas penilaian positif Anda. Kami sangat menghargai dukungan Anda dan senang mengetahui bahwa Anda memiliki pengalaman yang menyenangkan bersama kami.Kami berharap dapat menyambut Anda kembali untuk kunjungan yang menyenangkan lainnya.Hormat kami,Yon HendriGeneral Manager