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Mangnificent, restaurant next door, magnificent
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Property is in dire need of restoration. Restaurant and Bar area very nice, other than that it is 2 star property at best. They charge a resort fee of $25 per night, not sure what that was for as it is certainly not a resort. We were originally in one of their suites over the check-in counter and it was not what was advertised on pictures. They moved us to the Meckenburg???, which had been updated and was much nicer, but not worth the $500/night all in we were charged for our stay. I would say the hotel rooms even in season should not be more than $200/night given condition of property.
The staff was excellent.
Breakfast was okay......basically a continental breakfast.
I would suggest staying a multitude of different properties close by.
Don't let the pictures convince you to stay, they are not represntative of the property condition.
酒店回复:Hi Andrew,Thank you for sharing your thoughts about your recent stay. We appreciate your kind words regarding our staff and the restaurant area. However, we regret to hear that the condition of the property did not meet your expectations and that the suite did not match the advertised images. Your feedback on the pricing and breakfast experience is valuable to us. We strive to provide an enjoyable stay for all our guests.Sincerely,Kennebunkport Resort Collection Management Team
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The hotel was very clean, neat and well organized. The breakfast choices changed regularly and the small souflfle's were delicious. There was diligent staff cleaning and resupply breakfast items. The front desk staff was extremely nice and accommodating.
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The rooms were clean and comfortable. The parking was close by with a few restaurants nearby. Will recommend and stay again
酒店回复:Bonjour, merci pour votre commentaire. Nous sommes ravis que tout se soit bien passé pendant votre séjour. Au plaisir de vous accueillir une nouvelle fois. Cordialement.
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Séjour excellent dans cet h?tel ! Tout était parfait : la chambre était propre, confortable et très agréable, le personnel toujours accueillant et professionnel, et l’ambiance générale vraiment reposante. Un immense merci surtout à Alexia, qui a été absolument géniale du début à la fin. Toujours souriante, attentionnée et disponible, elle a vraiment rendu notre séjour encore plus agréable grace à sa gentillesse et son professionnalisme. C’est rare de tomber sur une personne aussi investie et chaleureuse.
Je recommande cet h?tel sans hésitation et nous reviendrons avec plaisir !
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First of all I want to leave a good note for the diving school at that location. Helpfull staff, excellent service. Price is higher compare to other places, but I had one on one dives with my instructor so happy about that. I would defenitely go back there is the resort wasn't that really bad. About the resort: The 3.7 rating should already be a warning to be taken seriously. They claim to be a high end resort, but it is the opposite. The service is absolutely at point zero, you can sit for hours at the beach or the swimming pool, but do not expect someone to come from the restaurant to take on order, they wil simply ignore you. When you see this lack of service it is often a lack of training or no customer interest at all. You expect this resoirt to be run by a decent General Manager. Well exactly there is the problem. Mr. Romeo Co rather would go into a discussion and even threaten you than to listen to guests. I ordered a pizza with seafood (on the menu was not mentioned cheese, which is normal for a shrimp pizza and exactly why I ordered it. (on other pizza's the cheese was mentioned). I got a pizza with missing ingredi?nts (they were not on stock, apperently communication for that is not neccesay) and the pizza was overloaded with chewy cheese, so much that you could not even taste the shrimps anymore. Knowing myself, eating the pizza with that amount of chees would certainly mean a stomach burn for me. The general manager came to discuss with me (after the waitress and after the chef of the kitchen. The completely unqualified guy, went into a discussion that pizza's without cheese do not exist (maybe only in his mind), He could not take it back as there was some piece eaten (correct, I tried it for maybe 10% of the whole pizza). What he wanted to do with it if it was the whole pizza (give it to the next guests?) I was the only one in the restaurant and as far as I could see the only person in the whole resort. After that he tried the threathening way (yes really). If I was to send back the pizza, he would deduct it from the salary of the waitress, so I should really think about that. She was not to blame, he is as fully ignorant manager, was to blame. A manager is there for the guests, in a high end resort (rooms are easily 200 dollars a night), you would think you would be respectd as a guest. Well forget that. He did enough to be sure I will not return here. Prizes for food are ridicoulous and than you do not even have your ingredients on stock. You try to imitate a italian kitchen, but haven't got the feintest idea about Italian food. (you serve a Pasta carbonara with an Alfredo creamy sauce, It is on the menu, really). Storeboard ingredients (like the dressing on the ceasar salad, which by the way had nothing to do with a ceasar salad, as you went through the ingredients. Mr Arrogance us ruling as a king looking to win his battle and at the same time loose the war. Was he trained and schooled he would realize that, but he doesn't
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在古城内,靠近停车场,小院安静,新中式风格,老板很热情,值得推荐!
酒店回复:亲爱的客人,非常感谢您的精彩评论!听到您对我们的房间、服务以及周围环境都如此满意,我们感到无比欣慰和荣幸。管家团队的细心接送,旨在让您的旅途更加便捷无忧,很高兴这一服务能让您感受到家的温暖。店主的热情款待,都是我们希望通过细节传递的关怀与温馨。早晚温差大时的一杯热茶,不仅暖身更暖心,希望这份心意能让您的旅居生活更加惬意。您的满意就是对我们最大的鼓励和肯定。希望这里不仅能成为您旅途中休憩的港湾,更能成为您心中一段难忘的慢生活记忆。期待未来有机会再次为您服务,继续为您打造更多温馨美好的时光。再次感谢您的光临与好评,祝您一切顺遂,期待再次相遇
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Location spot on, just a couple minutes walk and your in the centre of Chester. Car park spot on just across the road and discount with the hotel. The room was quite big and clean and the bar area was very comfortable and right up to the road
Breakfast was very nice
Would definitely stay there again
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Bags of character, lovely food. Short walk to the seafront. Already booked to visit again
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Nous avons passé un excellent séjour au Central. L’accueil a été chaleureux et professionnel, le personnel toujours souriant, disponible et attentif aux moindres détails.
La chambre était impeccable, confortable et décorée avec go?t, avec une literie de grande qualité qui nous a permis de parfaitement nous reposer. L’environnement est calme et très agréable, idéal pour se détendre.
Concernant le restaurant, ce fut une véritable belle surprise : des plats savoureux, bien présentés, préparés avec des produits du terroir et de qualité. Le service était attentionné, et l’ambiance très conviviale. Terrasse exceptionnelle !
Un établissement que je recommande sans hésitation pour un séjour alliant confort, gastronomie et accueil irréprochable. Nous reviendrons avec grand plaisir !
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