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Lovely, clean room overlooking the black sea. The host was friendly and helpful accomodating our late night arrival. Her ebglish was very good. Parking was in the near by public lot. There was a walk up steps to the hotel. Nessebar is a quaint ancient small town to walk. Highly recommend the Panoramuc Blue.
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The hotel is modern, elegantly appointed and very well maintained. The staff are extremely knowledgeable and friendly. The menus for breakfast and dinner offered a good variety of dishes which were expertly cooked and presented.
The hotel is on the edge of the town with plenty of safe, easy parking.
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bella location..la struttura ha un terrazzino ed una torretta dove poter ammirare il panorama sui monti. Luca è una persona molto gentile e cordiale e soprattutto ospitale
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设施:非常喜欢、床品很舒适,品质好、乾净整洁。小院典雅别致,早餐很好吃,老板夫妇热情大方,很勤劳。住的很舒心,民宿设计感很棒!
酒店回复:亲爱的家人,非常感谢您这么用心又温暖的好评!很高兴我们舒适的床品、整洁雅致的小院、可口的早餐能得到您的喜爱,也感恩您认可我们民宿的设计与用心。能让您住得舒心、旅途愉快,就是我们最大的动力。我们会继续用心打理,期待您常回来小院小住,祝您万事顺遂,旅途愉快~
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Property was well lit with friendly & professional staff. The breakfast presented many options. Thank you.
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Actually had a really nice relaxed 2 Night stay....loved the Sports Bar, had 2 beautiful meals there with my Daughter ?? a small Heated Indoor Pool, would have made it perfectamundo ??
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Lits confortables
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The food was OK. Need more variety for breakfast had the same Menu for breakfast every morning. The grounds were beautiful the rooms not so much had mold in the bathroom stayed for a week on two separate reservation. I switched to a different room type on the second reservation. Forgot my watch in the safe when I switched rooms, spoke to the front desk and the GM up-to-date my watch has still not been returned, Was told by the GM that they are doing an investigation. since checking out no one has contacted me. Would not recommend this property.
酒店回复:Thank you for taking the time to share your detailed feedback.While we are pleased to hear that you appreciated the beauty of our grounds, we are truly disappointed to learn that several aspects of your stay did not meet expectations.Please accept our sincere apologies regarding the limited breakfast variety. We understand how important it is to offer diversity, especially for guests staying multiple nights, and that is why we are currently updating our menu options. We are also deeply concerned about the condition of your room, particularly the issue of mold in the bathroom. This is not reflective of our standards, and we sincerely regret the discomfort this caused. Rest assured, this matter has been escalated to our housekeeping and maintenance teams for urgent attention.Most importantly, we sincerely apologize for the distress caused by your missing watch. Following a thorough investigation, we sincerely regret that we were unable to locate your watch. Your experience is not the one we strive to deliver, and we truly regret that we fell short on multiple levels. We value your feedback and are committed to addressing these concerns thoroughly.We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us.
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We had a good stay, breakfast was tasty and the room was very clean.
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The beds were not good, woke up very sore and did not sleep well.
酒店回复:Thank you for your honest review. Our maintenance personnel is taking a look at the room and bed. We are so sorry you did not enjoy your sleep. We will make sure this is not a problem again!
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