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A lovely stay- wonderful hospitality, they even carried our bags up two flights!! Don’t miss the Jardin restaurant- we had Ana amazing meal there!! Breakfast was fab!
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2nd time staying here. Had no TV working on both occasions. I was told that the complaints manager would contact me as the issue could not be rectified. But no contact has been made so far. It’s a nice hotel but it seems they have issues with there TVs
酒店回复:Paul, thank you for leaving us a review. We are sorry that you experienced issues with your TV. Our Guest Experience Manager has now made contact with you directly. We are sorry for the inconvenience caused during your stay. Best Wishes, SbN
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AC on timer. Late check in front desk not very helpful.
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Bien situé pour aller visiter la vieille ville. Par contre, vu que tous les planchers sont en céramique ( incluant le corridor), c'est un peu bruyant en fin de soirée et le matin lorsque les clients se promènent. De plus, il faut payer 5 Euros pour avoir accès aux équipements de la cuisine qui sont dans la chambre.
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Had some memorable golf days at Verdura. 2 fantastic, and challenging, golf courses in pefect condition! The atmosphere in the club house is very welcoming, the food excellent and..... the staff is incredible! Thanks to Deborah, Vinzenzo, Fabio, Rocco and to your other colleagues! We look forward to coming back.
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Buona struttura ben mano tenuta e pulita. Camere spaziose e ben arredate. Personale affabile, preparato e attento alle esigenze del cliente, complimenti a Luana ed al suo staff! Buona la prima colazione così come la cena abbinata al servizio di mezza pensione! Consigliabile.
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Staff was great, very helpful. Beautiful hotel, loved the rooftop terrace!
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酒店在神话乐园,和万豪一起,适合带宝宝带娃。
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Breakfast at the Bella Vista is definite a highlight of the day. Captain of the Restaurant is a phenomenal woman named Jazmin Sous who runs an incredible team of servers and I’ll just name a few Luis Angel, Martin, Adolfo Armando, Clara, Ricardo, Ismael, Yasmin, Lilliana, Cesar and Baltasar. Their whole mission is to make your vacation as wonderful as they possibly can and it’s an incredible way to start the day and then it’s off to the beach where you run into another incredible group of servers that are there to elevate your beach day. Alberto runs a team including Margarito, Xavier,Sergio, David, Jose Juan, Edwin, Emanuel, Ivan, and Nefali and they are at your service the entire day. The rooms are clean, crisp with gorgeous views. The hotel lobby is beautiful. My husband and I have been going here for many many years and the beauty of the hotel and the kindness of the staff is what brings us back every year.
酒店回复:Dear Guest:Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay.It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property.We sincerely hope to welcome you back soon. It would be our pleasure to assist you again.Kind regards,Miguel MestasGeneral Manager
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Room was wonderful, windows and views were so beautiful , restaurant and breakfast lovely, grounds stunning. Beautiful place
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