Beautiful Hotel! So relaxing and quiet. Ideal location for dining, Tartufa!!!!! Etc. The staff was wonderful! Beautiful views from our balcony! Favorite stop on our 2 week Italian vacation!

Everything was perfect. Extremely helpful and pleasant staff in all departments, spotless, comfortable classic double room with lovely toiletries in the bathroom and a fantastic breakfast.

Friendly staff, pleasant atmosphere, relaxing spa, great massage, clean room, nice restaurants w interesting food choices. A wonderful experience until our 3rd visit to Carnivore where I was told I could not be seated w my open toe leather sandals on! This was our favorite dinner spot.My manicured toes had not been a problem previously.Tonight the hostess had been told by one of the male staff not to seat me. I regret not getting his name but the manager is aware of the incident. I am a mature woman who dresses nicely and appropriately for all occasions. My husband was seated while I went to put on silly tennis shoes because ALL of my sandals were open toe—as expected at a beach resort in the summer time. I returned & found him at a bad table next to a couple who both had on sandals with toes out. The man had on flip flops. I sat & watched other couples come in w flip flop & other sandals on.Clearly I was singled out by the supervisor at the door who instructed the hostess.He witnessed me get turned away & was still there when I returned-smug look on his face. My filet mignon was not the previous tender tasty cuts I had twice before. Our personal waiters were all VERY friendly & courteous—no complaints there. I looked around & saw I was surrounded by customers w toes out.I finally became so upset left! I am an attractive well dressed black woman who was clearly singled out that night by a bad supervisor who ruined my night & should be fired.But for him-great restaurant!

When in the Bay Area it’s my go-to great whether I’m attending the bar or entertaining the kids at the pool.

酒店回复：Dear Valued Customer,Thank you for taking the time to share your experience at Crowne Plaza Foster City–San Mateo.Your feedback is extremely valuable to us and helps guide our ongoing efforts to enhance the guest experience. We carefully review all comments and use them to make meaningful improvements across our hotel.We truly appreciate your choice of Crowne Plaza Foster City–San Mateo and hope to have the opportunity to welcome you back in the future.Sincerely,Management

酒店环境不错，就是被携程坑了，花了比其他平台贵好几百的价格，给我的确是酒店位置最差的房型，以后谨慎选择携程平台。有一説一，酒店设施齐全，餐食高档，里面两家餐厅都吃了，味道不错，早餐完美。

Great breakfast! Comfortable room and bed.

Great location. Very clean and well-maintained property. Upscale. Very much enjoyed our stay.

酒店回复：Dear Brian,Thank you very much for sharing your wonderful feedback following your stay at Savoia Excelsior Palace – Starhotels Collezione Trieste.We are delighted to read that you appreciated our excellent location, the cleanliness and maintenance of the property, and the overall upscale atmosphere of the hotel.It is especially rewarding to know that you very much enjoyed your stay with us. Your kind words are greatly appreciated and will be shared with our entire team.We look forward to welcoming you again in the future for another memorable stay in Trieste.Kind regards,Savoia Excelsior Palace - Starhotels Collezione Trieste

这次入住体验特别好，酒店整体环境乾净舒适，住着十分舒心。临走退房时忘记开具发票，事后才想起来，立马联系了酒店前台。工作人员态度特别积极热情，响应速度很快，二话不説就帮忙快速开好电子发票，还及时发送过来，全程一点都不拖沓，办事效率超高。 服务特别贴心靠谱，特别体谅客人，处理事情利落又省心。不管是入住期间的服务，还是离店后的后续帮忙都做得很到位，让人感觉特别踏实。性价比也不错，出行住宿体验感满满，真心觉得这家酒店服务值得点赞，下次入住还选这里，也推荐大家放心入住。

酒店回复：尊敬的宾客，您好！您的满意是我们前行的最大动力！桔子水晶国贸店坐落于国贸CBD核心腹地，位于北京市朝阳区东三环中路10号，临近地铁1号线，是城市的交通枢纽与商业中心，地铁、公交、网约车等交通方式无缝衔接，让您轻松抵达城市各个角落。商务出行者可快速抵达各大写字楼、会展中心，节省宝贵时间；旅游爱好者能便捷前往热门景区、购物中心与美食街区，深度感受城市活力。不管您是商务出差，还是家庭旅游，都是不错的选择。感谢您的信赖与支持，桔子水晶国贸店随时恭候您的再次光临！

We had a lovely overnight stay, great location, nice hotel and fabulous staff - in particular Viktoria on Reception who was so welcoming, efficient and friendly. We were also very well looked after in the bar by Marlon , who treated us to a fantastic cocktail and also made us feel very welcome. Thank you , friendly service like that makes for a great memorable stay.

房间住的很舒服，服务也可以。

酒店回复：感谢您如此细致的点评分享， 很抱歉此次入住未能完全达到您的期望。关于您提及的每一条宝贵的建议我们都将分享至酒店管理层， 从细微处发现不足， 保持好的方面， 改进不足。我们始终追求为宾客打造完美的入住体验，相信在您下次入住时会有全新的体验， 诚邀您的再次到来。